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Receptionist

CCK is seeking a Receptionist to join our growing team in our new office in Providence, RI. The ideal candidate will have phone experience in a fast-paced environment and a strong work ethic.

Responsibilities include:

  • Answering at least 150 – 200 inbound calls per day
  • Identifying the appropriate party to direct calls
  • Handling a multi-line telephone system
  • Assigning call back messages to appropriate staff
  • Providing additional administrative support when needed

Qualifications:

  • Minimum of 1 year high volume phone experience required – preferably call center
  • A high attention to detail
  • Ability to work quickly under pressure
  • Proficient in Microsoft Office Suite
  • Exceptional communication skills and experience working on a team
  • Must have a professional phone demeanor
  • Excellent ability to multi-task and remain calm and organized
  • Spanish language proficiency is preferred but not required

Education:

  • Applicants must have a high school diploma or equivalent.

Additional Details:

  • Due to the unforeseen circumstances with COVID-19, this position is temporarily training and working remotely. Therefore, access to internet connection with a router/modem, and a quiet workspace is required. When CCK deems it appropriate, this position will be required to report to the CCK Headquarters in Providence, RI daily.
  • Hours are M-F and schedule can be flexible:
  • 9:00-5:30

Compensation & Benefits:

  • Starting annual salary is $41,600.
  • Access to an assortment of health, disability, and life insurance benefits; 401k plan; paid time off; and a wellness reimbursement program.

To Apply, Please Submit the Following:

  • Resume
  • Cover Letter

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