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Veterans Benefits Paralegal

Chisholm Chisholm & Kilpatrick (CCK) is a private, public-interest law firm offering rewarding work with a focus on disabled military veterans and their families, as well as a wide range of other individuals who have been denied life, health, and disability benefits. As a team, we are committed to equality and inclusion in the workplace and seek to hire well-qualified and highly motivated individuals who best represent the diversity of our clients.

CCK is seeking motivated and detail-oriented individuals to join our Veterans Benefits team. Based in our Providence, RI office, this role involves supporting Attorneys, Accredited Representatives, and Senior Paralegal staff in helping veterans secure the VA benefits they deserve. You will play a key role in reviewing records, communicating with clients over the phone, and completing administrative tasks.

Responsibilities:

  • Review potential client, and client records to identify relevant facts for cases
  • Communicate by telephone with potential clients and clients about case-related matters
  • Assist with general administrative tasks to ensure team efficiency
  • Participate in team meetings and ongoing training to stay updated on VA law and developments
  • Directly interact with veterans to provide guidance and support in their benefits cases

A successful candidate will demonstrate excellent attention to detail, strong communication skills (especially over the phone), empathy, and professionalism.

Requirements:

  • Associates degree required; Bachelor’s degree preferred
  • Proven ability to work independently, manage time effectively, and meet deadlines in a structured environment
  • Previous experience in client-facing or administrative roles
  • Familiarity with Microsoft Word, Outlook, and Excel preferred
  • Ability to complete 5 weeks of in-office training in Providence, RI

Additional details:

  • Training: All new hires must complete 5 weeks of in-office training at our Providence, RI headquarters.
  • Remote Work Option: Following training, remote work may be available based on performance. Remote work can only be completed in the following states: CO, CT, FL, GA, MA, NJ, RI, SC, TX, UT. You must have access to a quiet, professional space with reliable internet and a router.
  • Work From Home Option: Employees based in the office will have 35 work from home days annually, which can be used for any reason
  • Work Schedule: This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 4:30 p.m. with a 30-minute lunch period.

Compensation & Benefits:

  • Annual salary is $42,500
  • CCK offers options for medical, dental, and vision insurance (including options for employer-paid medical insurance for the employee!) and other wellness benefits.
  • Gym membership reimbursement
  • 15 days of PTO (increasing over time) and 12 paid company holidays in 2024
  • 35 Work-from-home days per year that can be used for any reason.
  • 401k matching
  • Paid Parental Leave

To apply, please submit the following:

  • Cover letter
  • Resume
  • Later stages of the interview process include a background check, internet speed test, and reference check.

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