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Episode 3: C&P Exams: Delays Denials and Dysfunction

C&P Exams are often essential pieces of evidence for Veterans’ VA disability claims. Due to the COVID-19 pandemic, these exams were halted with a promise that VA would not deny Veterans’ claims solely for missing a cancelled exam. Many Veterans were denied nonetheless for missing exams, whereas other Veterans must now wait in a new backlog of over a hundred thousand pending exams.

VA must now contend with this new backlog, while trying to fix its outdated IT scheduling system with longstanding issues to ensure it meets the current demand of exams. All of this occurred simultaneously with VA discontinuing public-facing Disability Benefits Questionnaires (DBQs), limiting Veterans’ chances to submit medical evidence in support of their claims. Join CCK Founding Partner Robert Chisholm and attorney Christine Clemens as they discuss the delays, denials, and dysfunction occurring with the C&P exam process.